Campbell-scientific LoggerNet Datalogger Support Software Manual de usuario Pagina 469

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Section 14. Troubleshooting Guide
assume you have a Hayes-compatible modem and an array-based datalogger on
a phone link with the phone number 752-7779. You could test the link with
the following sequence:
Type
ATH <Enter>
To hang up the modem. You should see an OKon the
screen sent by the modem. If you do not, perhaps there is
no modem attached to that COM port or perhaps the
modem is not powered on.
Type
AT&F
<Enter>
To put a typical Hayes-style modem back to the factory
defaults. You should see an OKechoed by the modem.
If you do not, perhaps its not a Hayes-compatible modem.
For example, many U.S. Robotics modems require
AT&F1. Older 1200 baud modems may require “ATZ”.
Type
AT&C1&D2
<Enter>
To cause the modem to use hardware flow control and
report the loss of the carrier when the datalogger hangs up
its modem. You should see OKappear on the screen. If
you see ERROR, then the modem doesnt recognize one
or both of the &C1or &D2commands.
Type
AT\J1 <Enter>
To force the modem to follow the serial port rate rather than
try to connect at the fastest rate the remote modem will
support. You should see OKappear on the screen. If you
see ERROR, then the modem doesnt recognize this
command.
Type
ATDT752777
9 <Enter>
To dial, using tone dialing, a datalogger at 7527779. You
should hear a dial tone, followed by a series of beeps and
tones, followed by what sounds like white noise or
scratching sounds and screeches. When the modems
connect, you should see the word, CONNECT, appear on
the screen, perhaps followed by information about the
speed and type of connection. If you dont hear a dial tone,
perhaps you havent plugged in the telephone line or the
line is not operational. If you hear the dial tone and the
beeps of the phone number being dialed, but theres no ring
on the other end, perhaps the number isnt valid or you
didnt get an outside line. If a person answers, perhaps
you have the wrong phone number. If it rings, and answers
with tones and screeches, but you dont get a CONNECT
message, perhaps you have dialed a fax number, or other
data modem, but not one with a datalogger attached or the
datalogger is the wrong type.
Type
<Enter>
<Enter>
<Enter>
about 23
seconds apart
To send carriage return characters to the array-based
datalogger. If the datalogger recognizes these characters, it
will send back an asterisk, * for every <Enter>
keystroke. If it does not, perhaps its not an array-based
datalogger, or youve chosen a baud rate thats too high for
the datalogger or the quality of the phone line is too poor to
support that baud rate.
Type
A <Enter>
You should see a string of characters from the datalogger
that report its status, including final storage pointers,
memory size, perhaps lithium battery voltage, and internal
error counters. If you do not, then the phone line may be
14-7
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